• Delta Power Solutions
  • Privacy Policy

    (A) Purpose
    "Delta Group” includes Delta Electronics and its subsidiaries, affiliates, and companies that Delta has direct or indirect substantive control globally.

    In order to allow users to use Delta websites and network services without concerns, we hereby explain Delta's privacy policy to protect your rights. Please read the following carefully. By using Delta's website and network services, you agree to the statement published on this website. If you do not agree with the content of this statement, please do not provide your information on Delta's website and Internet services. If you choose not to provide personal information or the personal information provided is incorrect, you will not be able to obtain complete services. Delta will abide by all relevant laws and regulations on privacy data protection and data security. The ultimate goal of collecting information is to improve our services and support for customers.


    (B) Scope
    The content of the privacy policy includes how this service handles the personal identification information collected when you use the service. Related linked websites other than this service do not apply to the privacy policy of this website, nor do they apply to personnel who are not entrusted or participating in the management of this service. You must refer to the privacy protection policy of the linked website.


    (C) Collected Personal Information Items
    Delta will collect your personal information. Personal information (PII, Personal Identifiable Information) includes but is not limited to:

    • Name
    • Email address
    • Contact method
    • Company
    • Job title
    • Website usage duration
    • Cookies


    (D) Methods of Collecting, Processing and Using Personal Data
    When you use the functional services provided by this service, we will, depending on the nature of the service, ask you to provide the necessary personal data, and agree to the processing and use of your personal data within the scope of the specific purpose. You can also refuse to provide relevant information. Without your consent, this website will not use your personal information, including for other purposes.

    Delta Group collects, processes, and uses your personal data based on the following legal basis:

    • The law expressly stipulates;
    • Necessary for exercising the contract;
    • Self-disclosed by the data subject or other legally disclosed personal data;
    • Consent by data subject;
    • Necessary for the enhancement of public interest;
    • Taken from generally available sources.

    This service will retain your name, e-mail address, contact method, company name, job title, and time of use when you use interactive functions such as contacting customer service and filling in questionnaires.

    You agree to provide us with your name, job title, company name and other relevant information for marketing-related purposes. We will apply your information to our services to provide you with more accurate marketing services.

    In order to provide accurate services, we use the content of collected questionnaires for statistics and analysis. The statistical data or explanations of the analysis results are not only for internal research, but also for the publishing of statistical data and analysis explanations if necessary, but do not involve specific personal information.


    (E) Out-of-purpose Use
    Delta will not collect, process and used your information for secondary purposes unless there is a necessary legal basis or we have obtained your individual consent in advance.


    (F) Personal Information Retention Period
    Delta will retain your personal information in accordance with laws and regulations for the legitimate interests of Delta or the necessary period for providing you services, including but not limited to the following periods:

    • Within the necessary time limit for collection, processing, and use of personal information for specific purposes.
    • Within the necessary retention period required for the execution of the business.
    • Within the retention period stipulated in the individual contract.
    • Within the time limit specified by applicable laws and regulations.
    • During the period for cooperating in government and judicial investigations, or in civil, criminal or administrative litigation.

    If none of the circumstances mentioned above apply, Delta will delete or destroy your personal data in a safe manner after the expiration of the retention period.


    (G) Data Protection
    Only authorized personnel can access your personal data. This service also complies with Delta’s relevant policies and regulations to protect and process your personal information.

    If it is necessary to entrust/outsource other units to provide services due to business needs, this service will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they do indeed comply.

    In order to protect your personal information from accidental or illegal destruction, loss or modification, and to prevent unauthorized disclosure or access, Delta shall adopt the necessary technical and organizational protection measures.

    If you believe that the security of your data has been damaged, please contact Delta immediately.


    (H) Rights of Data Subject
    In regard to your personal information, you may request Delta to execute the following rights:

    • Inquiry or request to read.
    • Request to make copies.
    • Request for supplement or correction.
    • Request to stop collection, processing and utilization.
    • Request deletion.
    • Refuse Delta to use your personal information for marketing.
    • Request for data transfer to a third-party service provider with necessary needs and to meet the technical constraints.
    • Complaint or report of any existing or potential privacy incident.

    Delta should provide you with sufficient information, so that you can understand how to execute your rights as a data subject. Delta should also implement notification obligations at the appropriate time and manner in accordance with the requirements of personal information relevant regulations, including clearly informing you of the rights of a data subject, and should ensure that any other information has been clearly expressed to you.

    Ways to Execute Your Rights of Data Subject:
    When you want to execute your rights as a data subject listed in (H) or opt out for any collecting and processing of your personal information, you can contact Delta (entity) in the same area where you are located, the Delta global “contact us” mailbox, or your product representatives. For details, please refer to article (L) in this policy [contact information]).


    (I) Policy on Sharing Personal Information with Third Parties
    Delta's website will never provide, exchange, rent or sell any personal information to other individuals, groups, private companies or public agencies, but not limited to the situation if there is legal basis or contractual obligations. If Delta learns from a third-party or other partner that a data subject needs to apply for execution of the rights of a data subject, Delta shall verify that the third party providing the instructions is an authorized representative, and follow the agreement between both parties, and process the request according to the third party's request. Reply to the third party, and properly keep the instructions, processing and response records. If both parties did not sign the contract, the parties should consult Delta’s responsible unit in advance to ensure the handling method is legitimate, and also to keep the records of instructions, handling and responses.

    The circumstances of the proviso in the preceding paragraph include but are not limited to:

    • With your consent.
    • When the law clearly states.
    • Avoiding danger to your life, body, freedom or property.
    • Cooperating with public agencies or academic research institutions, and it is necessary for statistics or academic research based on public interest, and the data is processed or collected by the provider and cannot identify a specific party according to its disclosure method.

    When your behavior on the website violates the terms of service or may damage or hinder the website and the rights of other users or cause damage to anyone, the website management unit will analyze and reveal your personal information for the purpose of identifying, contacting or other necessary actions for legal action.

    Conducive to your rights.

    When this website outsources a vendor to assist in the collection, processing or use of your personal information, it will do its best to supervise and manage the outsourced vendor or individual.


    (J) Use of Cookies
    Like most websites today, Delta will use a standard technology called Cookies to collect information about how you use Delta websites in order to provide you with a better user experience environment and to evaluate the most popular pages on Delta websites. When you visit Delta’s website again, this website will place and access Delta’s Cookies on your computer. If you do not want to accept the writing of cookies, you can check the function of the browser you are using and set the privacy level higher to refuse the writing of Cookies or receive a warning notification before the Cookies data is stored. You can choose to configure your browser to notify you before receiving Cookies, and you can choose to reject or accept the Cookies, but some functions of the website may not perform normally. When you are browsing Delta websites, Delta has no intention to infringe on your privacy.


    (K) Automatically Collected Non-personal Information
    When you visit Delta websites, Delta may automatically (without registration) collect non-personal information (such as the type of web browser and operating system used, IP address, the domain name of the website you come from, the number of visits, average time spent on the site, pages viewed). Delta will use this data to monitor network interactions, analyze trends, improve quality and content, and study customer demands more closely. The above behavior will comply with the relevant legal framework for the protection of privacy data.


    (L) Contact
    If you have any questions about this policy, want to exercise any of your rights listed in (H), or if you have any complaints, please contact Delta in any of the following ways:

    Regional Mailbox

    Scope of Application Mailbox
    Taiwan TW-PRIVACY@deltaww.com
    China CN-PRIVACY@deltaww.com
    Shanghai Region SH-PRIVACY@deltaww.com
    Americas DAL-PRIVACY@deltaww.com
    EMEA EMEA-PRIVACY@deltaww.com
    SEA SEA-PRIVACY@deltaww.com
    NEA NEA-PRIVACY@deltaww.com
    India DIN-PRIVACY@deltaww.com
    Singapore SG-PRIVACY@deltaww.com

    Delta Global “contact us” Mailbox

    Language Link
    Global-English www.deltaww.com/en-US/Customer-Service
    Global-Mandarin www.deltaww.com/zh-TW/customerService


    (M) Amendment of Privacy Protection Policy
    The privacy protection policy of this website will be revised in response to relevant needs at any time, and the revised terms will be published on Delta websites. Please check the website frequently. If you continue to use Delta websites, you will be deemed to have agreed to the revised terms and conditions. If Delta makes major changes, it will notify you through an announcement on the Delta website.

     

    Last updated: August 29, 2024

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