Delta Adds Strength to Operations in Middle East and North Africa
Regional Sales Manager Motaz Al Ma’ani has recently joined Area Sales Manager Tahir Raza, who set up local operations in Dubai towards the end of 2008.
“For years we have been known for quality products and reliability in this region, and now we are working on developing our customer service – a cornerstone of our strategy. We focus on listening to local needs and on responding quickly to our customers’ needs,” says Jorma Autio, Head of Energy Solutions Market Unit, EMEA & SA.
The Dubai office coordinates operations in the Middle East, Northern Africa, Iran and Pakistan. In addition, Delta is present in many Middle Eastern countries through partners, thus offering a local point of contact for customers.
“The Middle East is an important growth region and a hub for many companies in the telecom industry. Delta’s broad portfolio of high-quality products and strong experience in telecom power supply systems forms a solid foundation for our operations in Dubai. By sharing the same time zone and working days we can ensure that our customers receive the service they need without any delay,” says Tahir Raza.
Motaz Al Ma’ani highlights Delta’s customer service philosophy: “Locality combined with Delta’s global network and resources results in the best possible customer service, efficiency and leading-edge products. Our core business is to secure our customers’ vital processes, efficiently. We believe that Delta’s one-stop shopping makes life easier for our customers.”
Mr. Al Ma’ani has extensive experience in business development and sales. Before joining Delta, he worked with fully integrated systems on the conversion and storage of electrical power in telecommunications, utilities, oil and gas, cable, broadband and renewable energy markets – an excellent background for developing Delta’s customer relationships and operations in the Middle East.
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